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Position Available, Clinical Support Officer

Position Vacant: Clinical Support Officer – Sydney

Help make a difference to thousands of lives!

  • Australia’s largest organisation supporting people with eating disorders
  • Part time, Monday and Tuesday 10:00am  - 6:00pm
  • Salary $65,500 - $68,000 p/a pro rata
  • Surrounded by passionate and supportive colleagues
  • Opportunity to grow and develop skills in a clinical environment

Shifts Vacant

The Butterfly Foundation is looking for a supremely competent Clinical Support Officer to support the Clinical Manager of Butterfly’s outpatient programs. You will provide robust administrative and organisational assistance to the team responsible for providing meal support, group therapy and psycho-education to people experiencing eating disorders and their families. As the main support to the team and an integral part of front-line communications with clients and their families, a health science or health administration background or equivalent experience would be very useful, and a strong understanding of eating disorders and their impact on clients and their carers is important.

You are an exceptionally organised person who utilises your time efficiently. Your background in a client or customer-centred role enables you to have a confident yet personable approach and although you are professional at all times, you intuitively know when sensitivity and empathy is required. You pride yourself in using your well-developed professional skills to help others and your ability to keep counsel is implicit. You are the right-hand man or woman that every team needs to run like clockwork.

Guide the trajectory of lives!

Butterfly Foundation is changing lives and we need people on the ground to help make this happen.

The service is based at Butterfly House in Crows Nest, Sydney. 

Summary of Essential Skills/Knowledge

Download the Position Description for the FULL Selection Criteria.

Candidates must possess the following skills, education and/or knowledge:

Essential Skills/Knowledge

Candidates must possess the following skills, education and/or knowledge:

  • Bachelor degree qualifications in health sciences, health administration, marketing, communications or a similar discipline (with experience in health).
  • Experience in undertaking administrative tasks including data collection, client record keeping, managing financial logs and report writing.
  • Comprehensive understanding of eating disorders and their impact on those with a lived experience, their families, friends, partners, other carers, and professionals involved in their care.
  • Well-developed interpersonal and communication skills with an ability to quickly build rapport and relate sensitively to people from a wide range of backgrounds and experiences in a customer or client-centred environment.
  • A clear understanding of professional boundaries, confidentiality and privacy principles and practices.
  • Excellent time management skills with an ability to be autonomous and self-manage schedules and priorities to meet deadlines.
  • Competent computer skills with experience in word processing, spreadsheets and databases.

To Apply

All applicants should supply their resume, and must address the FULL Selection Criteria (essential and desirable) as detailed in the Position Description in a separate letter. The Position Description can be found via the Butterfly website.

Applications which do not address the selection criteria will not be considered.

Applications should be submitted by email to Human Resources at with

Subject Title: Clinical Support Officer Job Application

Applications close at 5:00pm on Friday 29 September 2017 but applicants are encourage apply early.


For enquiries about this position, contact Rachel Simeone on 02 8456 3917 or email  


Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  


We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  


We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›