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You are here: Support for Australians experiencing eating disordersOur Services Butterfly National Helpline – Eating Disorder and Body Image Issues Support › Email

Butterfly's National Helpline ED HOPE 

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We're open 8am – midnight (AEST), seven days a week, except Christmas Day, Boxing Day and New Years' Day over the holiday period.

The Butterfly National Helpline 1800 ED HOPE, is a free and confidential service for anyone in Australia, providing information, counselling and treatment referral for eating disorders, disordered eating, body image and related issues.

Butterfly understands that everyone’s experience of an eating disorder is different and the counselling team are able to provide personalised support. Our counsellors can help you develop coping strategies and provide information to help increase your understanding of your, or your loved one’s illness. The team can also offer guidance on treatment options and connections with other services and specialists.

The National Helpline ED HOPE does not manage student enquiries. However these can be directed through to Butterfly Education.  


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Worried about a friend or someone you care about?

It can be extremely difficult raising the subject of eating disorders with a friend or loved one. To be supportive one needs to learn what to say and what not to say.  


We can help you with knowing when to talk to your friend and what to say. ›

Concerned parents & carers

Communicating your concern with your child about eating and dieting behaviour can be extremely difficult. Butterfly offers a range of services that can provide you with skills and information related to communicating with your child.  


We can help you with recognising issues and what to do. ›

Teachers & Professionals Working with Young People

Teachers and those working with young people are often the first to become aware of dis-ordered eating behaviours.  Butterfly Education provides early intervention and prevention skills for professionals working with young people. 

We have a range of advice & resources ›