Need Help Now?

Butterfly provide support for all people affected by an eating disorder and body image concerns. Our National ED HOPE Service is available over the phone, via email and online.

Please call us at 1800 ED HOPE / 1800 33 4673 or email to speak to a counsellor. Our National ED HOPE Service is available 8am to 9pm Monday to Friday (AEST & public holidays excluded).

Butterfly aims to provide immediate relief from the distress eating disorders can cause as well as guiding and connecting people with providers of regular, intensive treatment (in your own locality). Butterfly is also available to provide support if you are struggling with body dissatisfaction or negative body image.

Find out more about our National Support Line and our other Support Services

Butterfly’s Support Line is open Monday to Friday 8am to 9pm AEST (except public holidays).

Call 1800 ED HOPE (1800 33 4673)



The Support Line is not a crisis line and cannot provide medical help. If you are in crisis please contact:

  • Police & Ambulance Emergency 000
  • Lifeline 13 11 14
  • Kids Helpline 1800 551 800

The National Eating Disorders Collaboration (NEDC)

The National Eating Disorders Collaboration is an initiative funded by the Department of Health and Ageing to bring together those with expertise and interest in the prevention and management of eating disorders to develop a nationally consistent evidence based approach for Australia.

The NEDC aims to provide people with access to evidence based consistent information about eating disorders.

The Department of Health and Ageing has appointed The Butterfly Foundation to coordinate activities of the NEDC through to June 2013.

Treatment Options

If you know what you are looking for and do not need Butterfly to help guide you on treatment options, the National Eating Disorders Collaboration has a directory of eating disorder treatment services available within Australia. It includes inpatient, outpatient, day programs, community treatment and community support options. It is intended to provide information about various pathways for getting help.

Evidence Based Information

The NEDC is the national authority for evidence based information about eating disorders. The NEDC website provides information on:

  • Latest and current research on eating disorders
  • Prevention approaches to eating disorders
  • Risk and protective factors
  • Treatment options and approaches
  • Communicating about eating disorders and key messages
  • Professional development opportunities within Australia
  • Treatment guidelines
  • Evidence based resources